Terms & Conditions
By using the TINCIS Kenya Limited website and ordering system, you agree to the following terms:
1. Use of Our Platform
- Users must provide accurate information during registration.
- You are responsible for keeping your login details secure.
- Misuse or fraudulent activities are prohibited.
2. Ordering
- Orders placed through our system are considered confirmed once submitted.
- Prices and product availability may change.
3. Payments
Accepted payment methods may include:
- Cash on delivery
- M-Pesa
- Bank transfer
- Other methods as provided on the platform
4. Delivery
- Delivery timelines depend on location.
- Additional fees may apply based on destination.
- You must provide correct delivery details.
5. Returns, Refunds & Cancellations
For full details, refer to our Returns & Refunds Policy.
6. Limitation of Liability
TINCIS Kenya Limited is not responsible for:
- Losses caused by incorrect user information.
- Delays caused by third-party delivery companies.
- Misuse of the platform.
7. Account Management
- Users may request account deletion at any time.
- We may suspend or terminate accounts that violate our policies.
8. Policy Updates
These terms may be updated at any time. Continued use means you accept the latest version.