Terms & Conditions

By using the TINCIS Kenya Limited website and ordering system, you agree to the following terms:

1. Use of Our Platform

• Users must provide accurate information during registration.
• You are responsible for keeping your login details secure.
• Misuse or fraudulent activities are prohibited.

2. Ordering

• Orders placed through our system are considered confirmed once submitted.
• Prices and product availability may change.

3. Payments

Accepted payment methods may include:

• Cash on delivery
• M-Pesa
• Bank transfer
• Other methods as provided on the platform

4. Delivery

• Delivery timelines depend on location.
• Additional fees may apply based on destination.
• You must provide correct delivery details.

5. Returns, Refunds & Cancellations

For full details, refer to our Returns & Refunds Policy.

6. Limitation of Liability

TINCIS Kenya Limited is not responsible for:

• Losses caused by incorrect user information.
• Delays caused by third-party delivery companies.
• Misuse of the platform.

7. Account Management

• Users may request account deletion at any time.
• We may suspend or terminate accounts that violate our policies.

8. Policy Updates

These terms may be updated at any time. Continued use means you accept the latest version.