How It Works

TINCIS Kenya Limited provides a simple and efficient way to order products for wholesale and retail. Here is how the process works from start to finish.

1. Sign Up or Log In

• Create an account using your basic details
• Log in using your email and PIN or password

2. Browse Products

• View products from the catalog
• Search by name, category, or filters
• See pricing, descriptions, and availability

3. Add to Cart

• Select quantities and add items to your cart
• Review items before proceeding to checkout

4. Checkout

• Confirm your delivery address
• Review order summary and any delivery costs
• Choose your preferred payment method

5. Payment

Pay using the options provided (for example M-Pesa or other methods available at checkout).

6. Delivery

• Your order is processed and dispatched
• You receive updates through your account and/or phone
• Goods are delivered to your specified address or pickup point

7. After-Sales Support

• View your past orders and invoices
• Request returns or report issues
• Contact support for help